Telos is a unique, clinically-sophisticated, relationship-based treatment center for teens and young adults ages 13-26.

Telos FAQs

Telos FAQs
Telos FAQs

Frequently Asked Questions

Below you will find a library of FAQs that are commonly asked by parents. This resource is filtered so you can see questions that pertain to your student. As a reminder Geneva Campus is for students over 18 and Center St Campus is for students under 18.

All video FAQ combined »
What is the program like?»
A typical day at Center St Campus?»
Communication home?»
Girls at Center St Campus?»
What about music and electronics?»
How do privileges work?»
What about the sports?»
What about the campus?»
What is the food like?»
What are the people like?»
What is school like at Telos?»
What can students wear?»
My child is 17.5 years old, where do they fit at Telos?

Students who are aging-out of other programs or are ready for a young adult program might be a candidate for the Geneva Campus. Young women and men needing support while they explore launching into adulthood can begin at Senior House or Telos U at age 17.5.  Admissions can help direct you even if they are younger and need to attend the Academy.

Using Educational / Therapeutic Consultants?

These individuals sole focus is to help parents find the correct path and therapeutic program for students. Only a few Educational Consultants work with therapeutic options. This is an important distinction because most work with prep schools, military schools and/or premier colleges.

If you are needing a therapeutic solution then hire a consultant who is an expert in residential treatment. Consultants are paid, in the long run it generally is the least expensive route and by far a lot less stressful on parents. If you would like a referral to top consultants please fill out this form https://telos.org/admissions/. It is important to remember that these are independent of Telos and may refer you to other programs. It is most important to have the right fit for your students, even if it is not Telos.

Why Wilderness?

Most students begin the therapeutic journey with a wilderness program. Wilderness experiences range from easy to hard-core roughing it, depending on how strong the need is. This is an intensive program that is designed to help the student realize the therapeutic need themselves and all the problems they are experiencing needs their focus and attention.  Many students experience a significant therapeutic boost and feel they are cured after wilderness. This is typically the beginning not the end of the therapeutic journey.

How do tuition costs / IEP work?

Both campuses offer a high-structure services where most students begin. The Academy (Center St Campus) is only high-structure. The Geneva Campus has many layers of structure beginning at the highest with the Senior House. 

Costs (paid out-of-pocket by parents at the uninsured/underinsured scholarship rate) is $450 per day. Insurance will be billed at our full posted daily rate of $1,200 and any partial reimbursement below $450 daily will leave a remaining tuition cost for parents to pay. Since the Telos U campus has multiple structure levels, when therapeutic structure is reduced toward independent living, the daily costs are reduced. The least structured level of care, or independent living (off campus), is billed a la carte. This gives students therapy and other support services on an “as needed” basis, thus reducing overall therapeutic costs. Families will have a full explanation of school fees and tuition prior to enrollment. Please contact the admissions team for more information.

What is the length of stay?

The length of stay depends on the student’s needs. Typical timeframe is 10-12 months.

Do you work with insurance?

Yes!  We work with a company who has had great success in securing insurance funding for families.  When families come to Telos they work directly with this company.

Does Telos Allow Young Women?

Yes. On the Geneva Campus as a co-ed campus. Students can begin either in the Senior House for Men or Senior House for Women if higher structure is needed. If that structure is not needed then they will enroll directly to Telos U for Young Adults.

How do students get around–rides, bus, car?

Van transport from place to place is most common. 

How do you focus on healthy eating and exercise?

Changing your lifestyle to a healthier level takes work and focus. Volumes of studies show that eating well and exercise is the number one contributor to work and focus ability. All our food is prepared by a top tier professional chef to taste great and add variety. Exercise needs to be fun and engaging. Telos is a little famous for their activities like sailing, hiking, parks, biking and all kinds of activities. If it is fun then we tend to do it more.

For our older students who are making these kinds of decisions personally, our apartments have Resident Advisors and Life Coaches to teach and mentor students on purchasing healthy foods and fun ways to prepare, including proper sanitary handling of food. Activities and exercise are similar to the younger campus but with age-appropriate destinations and activities.

Do they get their own room at Geneva Campus?

Yes. Most students have their own room. One room in each apartment has two beds for students who want to be roommates with friends.

Do they get their own room at Center St Campus?

Center St Campus is designed to be more dorm style with a large common area including TV, couches and a fireplace in each apartment. Rooms are large and spacious with 2 bunkbeds (total of 4 per room). Custom cubbies and footlockers help students have their own space and storage. (See campus tour images https://telos.org/campus-tour/)

What do the apartments look like?

Check out the spacious rooms and amenities on our campus photo tours. https://telos.org/campus-tour/

Can students go to school or have a job?

Center St Campus

Students go to Telos High from 8:30 am to 3:30 pm.  They do not have jobs while they are attending.  If students transition to our step-down program Anthem House, they can get a job at that time if approved by the Primary Therapist.

 

Geneva Campus

For older students who are learning to launch, Telos actively helps students aim toward college, learning trades or technical and/or working.

What is your policy on technology?

Technology use is minimal while at Telos.  Often, this becomes a distraction from treatment.  However, we recognize the need for students to reintegrate and be able to have a healthier relationship with technology.  While at Telos, they will have access to computers in school (with monitored and filtered internet access). Additionally, students can apply for a music protocol to have an mp3 player with Telos approved music.  This will be a chance for them to use music as a healthy coping skills. It will also be a chance to help them learn to not avoid with music. There are specific times that they are use this.

Also, we begin incorporating other technology (phones) during local visits and home passes with parents.  We will discuss therapeutic goals and interventions and then follow up how well he does with managing the boundaries.

**Students who are at Geneva Campus are offered technology when they have proven their ability to safely use it.

How much therapy do students get?

Center St Campus

Each student typically has two 90 min. sessions with their therapist each week.  One of these is an individual session, the other is a family session. In addition to this, each student attends two 75 min. group therapy sessions each week. Biweekly space mission is also offered.

 

Geneva Campus

Weekly individual therapy

    • Weekly/biweekly family therapy and student led team calls.
    • Weekly process groups (resilience and emotional safety groups)
    • Weekly community groups
    • Biweekly space missions that address group dynamics, culture, executive function skills, distress tolerance. 
What does a typical day look like?

A typical day is fun, challenging and a little stretching. Check out the link for more details. https://telos.org/daily-life

How many students per class?

Classes do not exceed 8-10 students by design.

Is Telos High School a therapeutic environment or normal high school environment?

Telos High is a “normalized” environment. Students follow a bell schedule; take classes in a typical classroom with a teacher; have a typical school day schedule and look forward to being on the honor roll, as well as field trips, dances and even prom. (dances in partnership with another girls program)

My student refuses school, how does Telos work with this?

Many Telos students have, at one point or another, refused school. The answer is in the Telos structure. First we determine the “why” behind the refusal and then work through that. Another large component is our school’s relationship with the student. It is a low pressure environment and is built so students see progress and success. This is empowering to most students and begins a new outlooks they enjoy because they understand and can deliver quality work where before it was debilitating.

My student is exceptionally bright, is there a way to accelerate them?

Yes. It is however important to remember that therapy comes first and then school. Students who excel may learn at a faster pace and we can support them if the therapist agrees it won’t cause therapeutic setbacks with the extra pressure.

Does your high school curriculum consist of packets and videos?

No. Most students attend real classes with real teachers and work on real core subjects that are the quickest path to graduation.

If my student is in the Senior House or Telos U, where do they go to school?

They attend most senior classes right on Geneva Campus including lunch.

Is there more information I can look at about the school?
Accredited School?

Telos High is a 1A school, certified by the State of Utah

Student behind – how to catch up?

Telos High works with nearly every student to catch up lost credits. Since Telos High is a low-pressure teaching environment, students don’t get frustrated as quickly and work begins to flow. As a year-round school, summers are used to catch up on grades and missing classes. Since the school is a fully accredited 1A school, administrators work with other programs and schools attended to capture stray credits that might have been earned but not reported.

What is the length of stay?

Depending on student’s needs, most students are 9-12 months.

Can I use my 529 to fund treatment?

Yes, a portion of the costs of enrollment at Telos U (Geneva Campus) can be funded using your 529 education savings account (i.e., the costs of room & board). However, the allowable amount will be determined by the admissions department of any accredited secondary education institution in which your student is enrolled, which will post their average student’s expense for room and board on a per semester and/or annual basis. This amount can be funded by your 529 plan.

How often will I contact my child?

Center St Campus

You will usually speak to your child twice a week. Each week you will have a family therapy phone call with your child and primary therapist. A second call usually occurs on a weekday evening when your child is able to have a personal, non-therapy call.  This can be increased with developed trust and therapeutic need.

Geneva Campus

    • Senior House: Parents usually speak to their student twice a week. Each week you will have a family therapy phone call with your child and primary therapist. A second call usually occurs on a weekday evening when your child is able to have a personal, non-therapy call. This can be increased with developed trust and therapeutic need.
    • Telos U: Students are typically on a faster track to technology which includes daily access to cell phones when safe for the student. At this point communication is as needed. In the first couple weeks it may resemble a schedule closer to Senior House.
Is there financing available?

Telos does not offer private financing. Check with your lending institutions for traditional student loans.

What is “Family Days?”

Center St Campus

Part of the Telos philosophy is the importance of family. We believe no student who passes through our program will be successful upon returning home if he returns to the same system from which he came. This means the entire family must change for the better. Family Days, which occurs every 8 to 10 weeks, provides opportunities for parents and siblings to experience a small taste of what their son/brother experiences every day at Telos. Family Days are a required part of treatment. A typical Family Days starts on a Thursday and ends on a Saturday. Families participate in support groups, trainings, face-to-face therapy, academic consults, and other activities. For siblings who are too young to attend therapy groups, we have fun, child-friendly activities scheduled. Most Family Days end with a community-based triathlon in which many of the students (and some of the braver families) compete. All immediate family members are invited to attend.

Geneva Campus

Very similar format to Center St Campus. Most Family Days are held on Monday and Tuesdays and don’t offer a triathlon.

How does the waiting list work?

Families are able to reserve the next available bed on a “first come first served” basis when their application is accepted and an enrollment fee is received by Telos.

How long will the treatment process take?

Unfortunately the answer to this question is not as cut and dry as most would like. It really depends on multiple factors (the complexity of the issues, the motivation of the student, aftercare arrangements, etc.). The average length of stay at Telos is 9-12 months.

Telos is Right for Me!

Is Telos Right for You?

Telos offers hope to those who have run out of options.